Allison’s story

“I am putting together my lived experience with my education,” explains Housing Support Worker Allison, proudly scrolling through photos of her recent graduation. “My education is really important for working together with other professionals and understanding the laws and things like that, but my lived experiences have taught me empathy and an understanding of where …

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Richard’s story

Before Horton I was facing health complications due to prolonged alcohol use. My alcohol use had impacted my tenancy and I was being evicted. I had a history of offending behaviour and had spent time in prison. During my time in prison I would complete detoxes for my alcohol usage but then on release I …

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Ian’s story

Ian was supported by our Harrogate Stay Well team. “I would like to take this opportunity to provide you with some feedback from my experience of working with Horton Housing. “At a Corporate level, the service and support I have received from Horton has delivered precisely ‘what it says on the tin’. This all began …

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Joanne’s story

Joanne is one of our managers. Her own experiences have helped her to empathise with the people she works with and understand the challenges they face. This is her story. “I had a good childhood, a good upbringing. I did really well at school and went onto college. There was a lot of heroin around …

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Gareth’s story

Gareth (not his real name) and his pregnant partner were living in a high rise flat in Bradford before they received support from Horton Housing. Gareth has spondylosis (a curved back) which causes him pain and asthma which made climbing the stairs to his twelfth floor flat difficult. He and his partner both experience mental …

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Shabana’s story

I had been drinking for 20 years (I’m 42 now) and went into detox in November 2022 when I came to HIPS (Horton Intervention and Prevention Service). I have now been clean for around four months. I have lived a rough life. I fled from domestic violence and have been in and out of hospital. …

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Doormat which has the words Home Sweet Home written on it

Ed’s story

Ed (not his real name) had been rough sleeping in Halifax town centre for three nights when he first came to our Street Reach service. He was very disheartened, quiet, untrusting and distressed, only saying a few words. Staff made him feel comfortable, offered him something warm to eat and drink, and gave him a …

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FOCUS ON: Our Horton Intervention and Support Service in Kirklees

Our Horton Intervention & Support Service (HIPS) in Kirklees works alongside people who are experiencing homelessness, are at risk of homelessness, or are at risk of losing their home due to experiencing difficult times. HIPS is a community based support service which helps people to transition out of difficult circumstances and take control of their …

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Doormat which has the words Home Sweet Home written on it

Kate’s story

Supported accommodation has offered Kate*, 28, the chance to live independently for the first time. Kate has had OCD [obsessive compulsive disorder] since childhood. She has intrusive thoughts and displays compulsive behaviour. Her OCD creates high anxiety. ‘It started with fire. I couldn’t lock doors and I had to check all the gas burners were …

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