Case study: Hannah’s story

Case studies
Hannah* came to Horton Housing just days before giving birth to her daughter. Hannah had suffered domestic violence with her former partner. He had taken Hannah and her three children hostage and threatened to kill them before punching her six-year-old son in the face. Her friend helped her escape the situation. He had been her first love and they subsequently got back together, planning to move to Grassington with the children. He was a great dad to her three children, the eldest of which has ADHD and learning difficulties. Sadly, at just 34, he died from a brain clot. ‘I never grieved properly because I didn’t want to see my kids upset,’ she said. ‘My eldest son was quite a handful back then. He didn’t sleep so we were up…
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Case Study: Simon’s story

Case studies
Simon* has had a diagnosis of personality disorder from a young age, severe anxiety and depression and Asperger Syndrome. He is being supported by our Intensive Housing Management service in Kirklees. Where I was living before was supposedly a supported living place, but all the space we got was a bedroom area and everything else was shared. The other people living there were mainly drug addicts with violent tendencies. I was so scared, that I did not come out of my bedroom. Going to the toilet and into the kitchen was difficult. I would wait until it was late at night to come out of my room if I felt brave enough. I used to wee in the sink as I daren’t leave my room, which was a mess as…
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Case study: Peter’s story

Case studies
Peter* is an alcoholic. He also has a diagnosis of schizophrenia, anxiety and depression, and gender dysmorphia. He is being supported by our Intensive Housing Management service in Kirklees.  My last place was a shared house and I felt unsafe. I had to eat out a lot as I didn’t feel safe and I ended up drinking a lot. One of the other blokes that lived there would tease and humiliate me; I didn’t object. I knew he was not my friend. He was taking the piss, having a go, so I played along with it, but I didn’t feel safe. I would go out from the house to avoid him. Mick, my support worker, told me about Water Street, about the manager there. I asked if she would hold…
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Case study: Charlie

Case study: Charlie

Case studies
Charlie was diagnosed with autism in her mid-forties. “It was a bit of a shock,” she said. “I thought I was just stressed.” She had been living in Scotland, in a ‘ramshackle’ cottage with lots of animals, surrounded by lakes, forest and the countryside. When her house was repossessed she moved down to Yorkshire to be closer to her mum, and found herself sofa-surfing in Harehills, an area of Leeds. Charlie became a client of Horton Housing’s Harrogate STAY service, part of the North Yorkshire Homeless Prevention Service and was introduced to her support worker, Niamh. “She helped me with my bills and getting stuff for my house. It’s good to have someone there to talk to, things I can’t talk to my mum about. I’m a terrible worrier. Niamh…
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Case study: Martin

Case study: Martin

Case studies
Martin worked in the catering industry since leaving school. His employment came with accommodation, furniture and all his amenities so when he was forced to give up work after a series of strokes he had no experience of living on his own. To add to his problems, the stroke left him with memory loss and speech difficulties so he had difficulty making himself understood. “I never had belongings,’ he said. “I didn’t know how to sort out electricity and gas bills, council tax. I didn’t have a bed; I didn’t have a cooker. Everything had always been provided for me so when I moved out, I didn’t have anything. “Eighteen months ago, I had three little strokes. I couldn’t speak very well and to speak on the phone was impossible.…
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Volunteer case study: Alistair

Volunteer case study: Alistair

 Alistair volunteers as a befriender at our Young Persons' Prevention and Support Service (YPASS).  In his role, Alistair spends time with clients whilst doing activities together, such as: going to the park, museum, bowling, the cinema. He also assists them to their appointments and helps with their paperwork. He said: "I think it’s important for me to give back - and what better way to do it!  I also know volunteering is a way to show my skills and to learn new ways of engaging with young people, as I know this is the line of work I would love to be involved with. I enjoy new challenges and it's always a real pleasure meeting new clients, getting to know their background and encouraging them to make positive decisions. I also…
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Volunteer case study: Jimmy

Volunteer case study: Jimmy

 Jimmy volunteers as a Scheme Assistant with our Bradford Intensive Housing Management (IHM) Service. His role involves updating the online database with information of new referrals, sending an assessment date to the new clients, assisting staff on visits to new clients for their assessment. He also works alongside the team by checking the fire alarms weekly, helps clients move in or out of IHM properties, cleans the flats when clients move out, log repairs, answers the phone, responds to emails and gives general support to the team at IHM. Jimmy started volunteering to build his confidence and to help him back into work. He said: “I enjoy the variety of my role and the challenges it brings on a personal and developmental level.  Volunteering has had a massive impact in all aspects of my…
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Volunteer case studies: Horton Wellbeing Café volunteers

Clare and Richard volunteer at our Horton Wellbeing Café. Volunteers assist in the delivery of the café. Their role involves: setting up and clearing the room, serving refreshments, meeting and greeting visitors, assisting with some paperwork, offering peer mentor support and assisting with group workshops. Clare “I had retired from my nursing career and I was looking for new opportunities. I enjoy volunteering as I like giving something back to the community and it makes me feel useful. I also like the friendly, inclusive atmosphere at the café. Volunteering has helped me to extend my volunteering with another organisation, alongside my role at the café. I feel my confidence has increased and my experience of dealing with people with different types of problems.”     Richard “I started volunteering to…
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Case study: Mark

Case study: Mark

Case studies
Mark’s life went downhill after a stay in hospital in Leeds. He had been treated for a brain haemorrhage and when he came home he found that his partner had started a relationship with someone else, so he had to leave, which left him homeless. He went to Scarborough as he had friends there who he was able to stay with for a short time before sleeping rough or staying in various shelters. He got accommodation through Horton in March and has been receiving support for health problems. He said: “I have had some medical trouble. I was suicidal at one point. But my support worker goes to the doctors with me and speaks for me. “She has got me thinking in a different light and I am feeling better…
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Case study: Daniel

Case study: Daniel

Case studies
Daniel, 32, was going through a difficult period in his life when a friend recommended he got in touch with Horton Housing. He became homeless after a relationship breakdown and for a while slept rough or stayed with friends. One of these friends recommended he contacted Horton Housing. He said: “I had been going through some difficult stuff in my personal life and my head went for a bit and I started self-harming.” But through Horton’s STAY in Grattan scheme, Daniel has been getting support for his mental health, paying off debts and getting his life back on track. He has been with the scheme for six months and support workers have allowed him to stay on for longer until he feels ready to live independently. “Everyone has been really…
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