Richard’s story

Before Horton I was facing health complications due to prolonged alcohol use. My alcohol use had impacted my tenancy and I was being evicted. I had a history of offending behaviour and had spent time in prison. During my time in prison I would complete detoxes for my alcohol usage but then on release I …

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Ian’s story

Ian was supported by our Harrogate Stay Well team. “I would like to take this opportunity to provide you with some feedback from my experience of working with Horton Housing. “At a Corporate level, the service and support I have received from Horton has delivered precisely ‘what it says on the tin’. This all began …

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Joanne’s story

Joanne is one of our managers. Her own experiences have helped her to empathise with the people she works with and understand the challenges they face. This is her story. “I had a good childhood, a good upbringing. I did really well at school and went onto college. There was a lot of heroin around …

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Gareth’s story

Gareth (not his real name) and his pregnant partner were living in a high rise flat in Bradford before they received support from Horton Housing. Gareth has spondylosis (a curved back) which causes him pain and asthma which made climbing the stairs to his twelfth floor flat difficult. He and his partner both experience mental …

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Doormat which has the words Home Sweet Home written on it

Ed’s story

Ed (not his real name) had been rough sleeping in Halifax town centre for three nights when he first came to our Street Reach service. He was very disheartened, quiet, untrusting and distressed, only saying a few words. Staff made him feel comfortable, offered him something warm to eat and drink, and gave him a …

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FOCUS ON: Our Horton Intervention and Support Service in Kirklees

Our Horton Intervention & Support Service (HIPS) in Kirklees works alongside people who are experiencing homelessness, are at risk of homelessness, or are at risk of losing their home due to experiencing difficult times. HIPS is a community based support service which helps people to transition out of difficult circumstances and take control of their …

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Accreditation reflects Horton Housing’s commitment to Equality, Diversity and Inclusion

Horton Housing has been awarded the Housing Diversity Network Accreditation recognising its commitment to equality, diversity and inclusion. The assessors found that Horton Housing has an open and inclusive culture and that our customers are engaged and empowered to shape the services we provide. The assessors found clear ownership of equality, diversity and inclusion by …

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Doormat which has the words Home Sweet Home written on it

Kate’s story

Supported accommodation has offered Kate*, 28, the chance to live independently for the first time. Kate has had OCD [obsessive compulsive disorder] since childhood. She has intrusive thoughts and displays compulsive behaviour. Her OCD creates high anxiety. ‘It started with fire. I couldn’t lock doors and I had to check all the gas burners were …

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Andrew’s* story

“In 2020 I stupidly committed a number of criminal offences that led to me receiving a 32 month prison sentence, of which I served 16 months inside. I deeply hurt my friends and family, most of whom understandably cut off contact with me, and of course, lost my livelihood. I was released from jail on …

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