Supported accommodation means that we provide somewhere for you to live alongside support to help you manage a tenancy. Support is provided by support workers employed by Horton Housing.
You will be sharing your home with other young people. You will have your own bedroom with an en-suite bathroom, kitchenette and a shared larger kitchen, living space with Netflix and a garden.
We have house rules and routines to ensure that we all live together peacefully and keep each other safe. We aim to provide a calm and welcoming environment where you feel safe and comfortable.
There will be at least one member of staff at the accommodation at all times.
When you first come to our accommodation your support worker will explain the house rules and the support agreement, which we will ask you and your support worker to sign.
Together you will draw up a support plan which outlines what you want to achieve while you live with us and how you want to achieve it. We can help you with issues such as money, health, and accessing education or employment.
Living in supported accommodation will help you move into longer-term independent living when you turn 18.
Maintaining your home
You are responsible for keeping your home clean and tidy.
- Please report any repairs or damage to your room or communal spaces.
- Keep your room in a clean and tidy condition.
- Minimise the risk of health and safety problems. For example follow our fire safety guidance and procedures on Health and Safety information for tenants – Horton Housing page.
- Allow us to enter your room to make repairs and carry out essential checks.
We are responsible for:
- Carrying out repairs in a reasonable time.
- Ensuring the property has health and safety equipment in place e.g. smoke detectors and carbon monoxide detectors.
- Giving you reasonable notice when we want to enter your room.
- Providing essential furnishings that are clean, good quality and homely.
- Ensure all essential equipment is in full working order.
- Ensure there is sufficient heat, light and ventilation to your room.
- Have locks on toilets, bathrooms and the front door.
- Have an up to date gas safety check certificate.
- Have an energy performance certificate dated within the last 10 years.
Other ways to keep your home safe:
Preventing condensation, damp and mould – link to Preventing damp and mould in your home – Horton Housing
Reporting antisocial behaviour – link to Reporting anti-social behaviour – Horton Housing
Fire safety – link to Fire safety – Horton Housing
Next page: Your support worker