Each scheme runs client involvement activities, such as ‘cook and eat’ sessions, trips out, arts and crafts sessions and walks. Ask your support worker about what is happening in your scheme and get involved.
We also welcome any feedback on the way services are run and suggestions how they can be improved. You can do this in a variety of ways:
- Client forums: Client forums are held every three months in your area. This is a chance to tell us how we are doing and what we can improve.
We will tell you all about activities coming up and things you can get involved in, including volunteering or training.
We will also be holding activities such as IT sessions to help you improve your digital skills. Ask your support worker for more information.
- Client satisfaction survey: Every year we run a client satisfaction survey so you can tell us what you think about the support you receive from Horton Housing. The survey is anonymous.
- Become a Board Member: We welcome applications from former clients who are interested in becoming members of our Board of Management.