News

Meaningful tenant engagement: From old practices to new

/ 3 minutes of reading

Article written by Horton Housing’s Housing Director Liz O’Connor. Horton embraces new approaches to tenant involvement On Tuesday, 25th February, I attended the National Housing Federation’s Conference in London on Customer Experience and Resident Engagement. Throughout the day, I participated in several sessions focused on promoting involvement and the customer journey in housing. However, none […]

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MP visits service for people experiencing mental health challenges and housing issues in Harrogate

/ 2 minutes of reading

Harrogate and Knaresborough MP Tom Gordon visited a service for people experiencing mental health challenges and housing issues or homelessness in Harrogate on Friday (17 January 2025). Tom Gordon was invited by Horton Housing to meet tenants and colleagues at their Harrogate Stay Well service to find out more about what the service provides. Harrogate

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Warm this Winter donations campaign

/ 1 minute of reading

Horton Housing Association’s annual donations campaign, ‘Warm this Winter’ has launched again this year. We are asking for donations of warm clothing including coats, jumpers, fleeces, hats, scarves, gloves and socks. We are also asking for donations of unused toiletries. Financial donations are welcome and will be used to buy winter clothing and toiletries for

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A group picture of volunteers holding certificates of appreciation

Volunteer celebration event

/ 1 minute of reading

Colleagues and volunteers got together last week (Wednesday, 18 September) to celebrate the achievements of our volunteers over the past year. Gudrun Carlisle, CEO, gave a speech highlighting the importance of volunteering to the organisation. In the past year, there has been an average of 40 volunteers at any one time, contributing 6,006 hours, which

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Volunteering & Me: David’s Story

/ 6 minutes of reading

“I see a bright future for the young people here. Sometimes, people can’t see their own potential and I want to encourage that, I really do,” explains YPASS volunteer David, briefly interrupted by laughter and music in the activities room next door. “That will be Just Dance on the Wii, but I’m not sure on

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FOCUS ON: Our Horton Intervention and Support Service in Kirklees

/ 3 minutes of reading

Our Horton Intervention & Support Service (HIPS) in Kirklees works alongside people who are experiencing homelessness, are at risk of homelessness, or are at risk of losing their home due to experiencing difficult times. HIPS is a community based support service which helps people to transition out of difficult circumstances and take control of their

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