Volunteer case studies: Horton Wellbeing Café volunteers

Home / Volunteering / Volunteer case studies: Horton Wellbeing Café volunteers

Clare and Richard volunteer at our Horton Wellbeing Café.

Volunteers assist in the delivery of the café. Their role involves: setting up and clearing the room, serving refreshments, meeting and greeting visitors, assisting with some paperwork, offering peer mentor support and assisting with group workshops.


“I had retired from my nursing career and I was looking for new opportunities. I enjoy volunteering as I like giving something back to the community and it makes me feel useful. I also like the friendly, inclusive atmosphere at the café. Volunteering has helped me to extend my volunteering with another organisation, alongside my role at the café. I feel my confidence has increased and my experience of dealing with people with different types of problems.”




“I started volunteering to help others and make a difference. I enjoy volunteering for the client satisfaction.

Before volunteering I was very insular due to my own mental health issues. Ten years of doctors and mental health workers had brushed me under the carpet. Now, I am a lot more open about my own problems, which has made me more confident and outgoing. I have a healthier lifestyle and can deal with my emotions and condition much better because of volunteering.

Volunteering has led me to consider re-educating myself to gain qualifications in mental health first aid and counselling.”