How Volunteering Helped Me: Jack Douglas

How Volunteering Helped Me: Jack Douglas

Case studies, News, volunteer
In the third part of this series, we spoke to former media and communications volunteer Jack Douglas on his experiences volunteering and how it helped him land a full-time role at Horton Housing. “I graduated from university in the middle of the pandemic,” he explained. “I was struggling to find work and felt like I wanted to expand my skills and experience.” Starting in August, Jack began volunteering with the media and communications team, helping to create website and social media content, as well as producing monthly volunteer newsletters and designing infographics. “After a brief break, it was nice to get back into the flow of having a daily routine. It was good doing what I enjoyed doing; producing Facebook and Twitter posts, writing articles and being creative editing video…
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Case study: Viv and Luke

Case studies
Luke, 16, is living with Viv as part of our supported lodgings scheme in Calderdale. The scheme matches young people in the Calderdale area with Hosts who are happy to offer them a room in their home. The young person pays rent, and has the opportunity to develop their independent living skill further. They are supported by our Host and Young Persons’ Prevention and Support Service (YPASS). The service helps young people in Calderdale who are homeless or at risk of homelessness. To find out more about becoming a host, visit here.   Viv’s story ‘I did something similar about 12 years ago before leaving to foster teenagers. Supported lodgings is a lot more relaxed than fostering but still very rewarding. ‘It’s nice to see them come on and it’s…
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How Volunteering Helped Me: Sam Worsley

How Volunteering Helped Me: Sam Worsley

Case studies, News, volunteer
In the second part of this series, we caught up with former Bradford Homeless Outreach Project volunteer Sam Worsley who has recently taken a job as part of our Intensive Housing Management service. “I’d been in the banking sector for 13 years and I left employment due to having a young family,” she explained. “I was at home with my family and decided that I needed to get back into work.” After discussing routes back into employment with her partner, Sam decided that following her passion for helping others and trying to make a difference in the community was what she wanted to do and began volunteering at the Homeless Outreach Project in 2019. “It involved a bit of paperwork and got me back into using computers again,” she adds.…
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How Volunteering Helped Me: Ryan Roebuck

How Volunteering Helped Me: Ryan Roebuck

Case studies, News, volunteer
One of our Befrienders at Horton Housing has used his experiences of addiction to help support a client through his journey and has now found a full-time job working for the NHS’ Liaison and Diversion service. Volunteering in the Tenancy Sustainment Service, Ryan started midway through 2020. The COVID-19 pandemic ensured that the first few months of his time with us were spent undergoing training, before he was assigned a client as part of our Befriender scheme in December. Simply being there so his client can open up to him is a key part of the role according to Ryan, as he explains: “he’s got a few mental health issues and other problems, so I guess it’s just someone to listen to his problems without telling him what to do.…
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Case study: Justin

Case study: Justin

Case studies
Justin came to our Craven Homeless Hub after losing three people he loved in just six months. “I lost my mum, my mate and my grandma. It was like someone had pulled the carpet from under me, my world turned upside down. I had always worked until this but I had to take lots of time off with depression,” he said. Justin lost his job and moved in with his brother but his mental health declined and he needed to leave their family home. He was given supported accommodation at Horton Housing’s hostel in Skipton. “They have been very supportive. It’s homely and there’s always someone to talk to. I can’t praise them enough,” he said. After six months living in Horton Housing’s hostel in Skipton, Justin has now found…
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Case study: Rose and James

Case studies
Rose and James* were referred to our STAY at Home service in October 2019. Before they came to Horton Housing, the couple were in the process of having their private rented home repossessed, due to their landlord not paying the mortgage. The property had no functional heating and their furniture was ruined by living in damp conditions. The property also had no cooking facilities, which meant that Rose and James had to visit their local community centre on a daily basis to eat meals, where they were also provided with sandwiches to take home for their evening meals. Rose and James also experienced financial abuse from their landlord. They turned to a local moneylender for financial support and were charged 100% interest on the money they borrowed. This resulted in…
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Case study: Jason

Case studies
Before Jason* came to our STAY at Home service, he was living in a poorly maintained property, had no benefits and relied on food parcels and utility vouchers. Previously he had lived with his parents. After their passing, he sold the property and became a victim of financial abuse. A support worker at STAY at Home worked with Jason’s social worker to address his support needs, ensured that he had benefits in place and was registered with social landlords to find suitable accommodation. His support worker helped Jason by assisting him with visits to the job centre and the bank. He also helped Jason with issues that had prevented him from being able to claim Personal Independence Payment (PIP), by requesting mandatory reconsideration and submitting a letter of support. Shortly after,…
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Case study: Laura

Case studies
Laura* was placed in Horton Housing’s Grattan Studios in Bradford due to fleeing a previous tenancy. Whilst living in Grattan Studios she became tenancy ready and was referred to Horton’s Bradford Tenancy Support Service (BTSS) for support with finding permanent accommodation. Laura was matched to a property and with joint working between Grattan Studios and BTSS, she moved into her own tenancy with Incommunities in February. Before moving, BTSS supported her to purchase furnishings, flooring and a fridge-freezer to help her settle in quickly. She had also been buying items for her new property whilst living in Grattan studios and continued to buy items to ensure she felt she had made it as homely as possible. Laura had recently become abstinent from alcohol and drugs at the point of BTSS…
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CASE STUDY: Saidya

CASE STUDY: Saidya

Case studies
Horton Housing started supporting Saidya in August 2019. After helping her achieve many of her goals, it was planned for her to be discharged from our STAY at Home Bradford service. But when lockdown was imposed, Saidya’s language barrier proved to cause her further difficulties, as she was unable to access any other services, so it was decided to keep support in place. This has, in turn, presented its own challenges. On previous visits, our support worker Bhavna would use non-verbal communication and be able to explain bills, payments, tasks to her, but it has been extremely difficult over the phone. Consent for phone calls was much easier when together, but impossible over the phone, as Saidya is unable to understand what she is consenting to. Unfortunately, Saidya has been…
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Aeham’s artwork for Refugee Week

Aeham’s artwork for Refugee Week

Case studies
Aeham created this image for Refugee Week 2020. Aeham is a client on our Specialist Training and Employment Programme (STEP). The programme is run with World Jewish Relief and is part funded by the EU Asylum, Migration and Integration Fund. "Hi my name is Aeham, I was born in Syria and I moved to the UK as a refugee when I was 17 years old. I’m 19 now. I started drawing when I was 12 years old. I was always the best at art in my school but there wasn’t many opportunities to improve my skills. When I moved to Jordan I took a course but it only lasted one month, so I mostly developed my skills through YouTube videos. I’m a college student now studying Level 1 ESOL (English…
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