Case study: Laura

Case studies
Laura* was placed in Horton Housing’s Grattan Studios in Bradford due to fleeing a previous tenancy. Whilst living in Grattan Studios she became tenancy ready and was referred to Horton’s Bradford Tenancy Support Service (BTSS) for support with finding permanent accommodation. Laura was matched to a property and with joint working between Grattan Studios and BTSS, she moved into her own tenancy with Incommunities in February. Before moving, BTSS supported her to purchase furnishings, flooring and a fridge-freezer to help her settle in quickly. She had also been buying items for her new property whilst living in Grattan studios and continued to buy items to ensure she felt she had made it as homely as possible. Laura had recently become abstinent from alcohol and drugs at the point of BTSS…
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CASE STUDY: Saidya

CASE STUDY: Saidya

Case studies
Horton Housing started supporting Saidya in August 2019. After helping her achieve many of her goals, it was planned for her to be discharged from our STAY at Home Bradford service. But when lockdown was imposed, Saidya’s language barrier proved to cause her further difficulties, as she was unable to access any other services, so it was decided to keep support in place. This has, in turn, presented its own challenges. On previous visits, our support worker Bhavna would use non-verbal communication and be able to explain bills, payments, tasks to her, but it has been extremely difficult over the phone. Consent for phone calls was much easier when together, but impossible over the phone, as Saidya is unable to understand what she is consenting to. Unfortunately, Saidya has been…
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Aeham’s artwork for Refugee Week

Aeham’s artwork for Refugee Week

Case studies
Aeham created this image for Refugee Week 2020. Aeham is a client on our Specialist Training and Employment Programme (STEP). The programme is run with World Jewish Relief and is part funded by the EU Asylum, Migration and Integration Fund. "Hi my name is Aeham, I was born in Syria and I moved to the UK as a refugee when I was 17 years old. I’m 19 now. I started drawing when I was 12 years old. I was always the best at art in my school but there wasn’t many opportunities to improve my skills. When I moved to Jordan I took a course but it only lasted one month, so I mostly developed my skills through YouTube videos. I’m a college student now studying Level 1 ESOL (English…
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Case study: Nadia

Case study: Nadia

Case studies
“I am not frightened of Covid-19. I’ve been through war, I’ve seen slaughter and bloodshed, I’ve known hunger and real danger. This is just a disease and I’m not afraid of it.” These are the words of Nadia, a Syrian refugee who has been a frontline worker in a Pharmacy in Yorkshire throughout the current crisis. A Pharmacist by profession, Nadia fled war-torn Syria and survived harrowing conditions including near starvation in a refugee camp in Lebanon before being brought to the UK under the government’s resettlement scheme. On arrival in the UK, Nadia spoke no English and believed her only hope for employment was working as a cleaner.  Until she joined World Jewish Relief’s Specialist Training and Employment Programme (STEP) where over a number of years, through our partner Horton Housing, we…
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Case study: Joseph

Case study: Joseph

Case studies
Joseph, 19, hopes to become a professional football player one day. Joseph plays for Bradford Park Avenue’s youth team. He quickly showcased his talent, having scored goals in every match he played since joining the club in 2019. Joseph would like to thank Bradford Park Avenue for giving him the chance and hopes to go on to play for the club's first team. He is dedicated to football as he trains every day, practicing at the club or in his spare time. He said: “My life is football. Football keeps my life safe.” Joseph’s passion for football began at an early age. His father got him into the sport and encouraged him to follow his dream to play professionally. Born in Uganda, he played football for a number of academies…
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Case study: Alison

Case study: Alison

Case studies
Alison was referred to Horton Housing by her CPN (Community Psychiatric Nurse). She had been living in private accommodation but felt unsafe there. She moved to our Intensive Housing Management Accommodation in Water Street, Huddersfield two years ago. ‘I used to get up early in the morning and wander the street. The workmen were not nice to me and I used to get upset. Through the back door there was soot like someone was going to set a fire. That’s when my CPN rung Sue, the manager at Water Street, to see if there were any flats. ‘When I first came to live at Water Street, I was shy. I hardly talked and I was scared. Now I have grown in confidence, I am no longer a shy girl, thanks…
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Case study: Leah’s story

Case studies
Leah, 18, came to our Group Living Service (GLS) accommodation in Bradford in June 2018. After a year of support, Leah’s mental health has improved and she is now living independently in her own home. She said: “I found out about the GLS hostel as two of my friends were living there. I was staying at another hostel but my mental health deteriorated and I wasn’t looking after myself. I received little support and got into a lot of debt. “It was also easy for anyone to access the building as you could get in by just using a fob. People would go into the hostel and cause trouble, which meant that the police would regularly turn up.” Leah moved into our GLS accommodation a day after having applied for…
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Case study: Arabia

Case study: Arabia

Case studies
Arabia was facing eviction because the mess in her house had become unmanageable. She had lived in her home for 19 years and raised her three children there. Arabia has a number of serious health problems and very limited mobility. She is in a lot of pain most of the time. Arabia had become confined to her living room where she slept on her reclining chair. Her son, who has autism and is selectively mute, was looking after her but was struggling to cope. Arabia hadn’t left the house in two-and-a-half years. Unable to use the kitchen, mother and son were living on take-away food. Rubbish, including food packaging, was mounting up putting Arabia at risk from fire and pests. She was distrustful of the housing officers who came around…
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Case study: Hannah’s story

Case studies
Hannah* came to Horton Housing just days before giving birth to her daughter. Hannah had suffered domestic violence with her former partner. He had taken Hannah and her three children hostage and threatened to kill them before punching her six-year-old son in the face. Her friend helped her escape the situation. He had been her first love and they subsequently got back together, planning to move to Grassington with the children. He was a great dad to her three children, the eldest of which has ADHD and learning difficulties. Sadly, at just 34, he died from a brain clot. ‘I never grieved properly because I didn’t want to see my kids upset,’ she said. ‘My eldest son was quite a handful back then. He didn’t sleep so we were up…
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Case study: Nicole’s story

Case studies
Nicole* came to Horton Housing with her four children after an episode of domestic violence left her homeless. She sought help from her GP who called the police for support. The family spent one night in a hostel before being referred by Bradford Council to Horton Housing. Originally from Central Africa, Nicole had been living in Europe and had come to the UK as an EU citizen. As such, Nicole had the right to work but her inability to speak English held her back from getting a job. Benefits for the family were being paid directly to her husband. She had no money to pay the rent or even get the bus. Horton Housing helped Nicole to find school places for the children, enroll at college to learn English, and…
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