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Client Involvement
Man gardening Gypsy settlement Drumming workshop Boy drumming Three women
Man's face Woman having fun Toddler being fed Young boy Boy playing
Single man Gypsy musicians Two women Woman laughing Two men

At Horton Housing Association (HHA) we believe that client involvement, empowerment and participation in the wider community are not only intrinsic to our values and aims, but critical to meeting the needs and expectations of our clients and other stakeholders. ‘Promoting client involvement’ is one of HHA’s core strategic objectives, in recognition of the vital contribution made by people with experience of using our services to the way in which those services are designed and delivered.


Client involvement and empowerment are fundamental to high-quality support and we are, therefore, committed to continuing the significant progress that has already been made across the Association in recent years.


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