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Client Involvement
Drumming workshop Boy drumming Three women Man gardening Gypsy settlement
Female face Training Single woman Woman having fun Young boy
Woman dancing Two women Two women Gypsy musicians Two men

At Horton Housing Association (HHA) we believe that client involvement, empowerment and participation in the wider community are not only intrinsic to our values and aims, but critical to meeting the needs and expectations of our clients and other stakeholders. ‘Promoting client involvement’ is one of HHA’s core strategic objectives, in recognition of the vital contribution made by people with experience of using our services to the way in which those services are designed and delivered.


Client involvement and empowerment are fundamental to high-quality support and we are, therefore, committed to continuing the significant progress that has already been made across the Association in recent years.


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